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E-commerce

E-Commerce refers to electronic transactions such as buying, selling and exchanging of goods, services and information over computer network.

Technology used in E-commerce​

  • E-mail, Fax
  • Online catalogues(website)
  • Online Payment Gateway
  • Online Security Tool etc.

Traditional Commerce vs E-Commerce​

  • Similarities:

    • Both want to make profit
    • Both deliver product/service
    • Both want to serve large number of customer
    • Both try to deliver quickly

  • Difference:

    • E-commerce customer expect shorter fulfilment time.
    • E-commerce customers must know how to use web-based technologies.
    • E-commerce provides a global audience.
    • Orders processing can be automated in E-commerce.

  • Eg: Daraz, hamrobazar, pathao foods, sastodeal etc.

Advantage of E-Commerce​

  • Faster transactions
  • No geographical limitation
  • Doesn't require physical stores
  • Lower operation cost
  • Review system

Limitations/Disadvantages of E-Commerce​

  • Lack of physical inspection
  • Not feasible for all products and services
  • Security issues of customer information
  • Potential scams
  • Requires internet access
  • Technical failures can result in unpredictable effects

Types/Models of E-Commerce​

  • Business-to-Consumer (B2C): This model involves transactions between businesses and individual consumers. Examples include online retailers like Amazon, daraz and eBay.

  • Business-to-Business (B2B): This model involves transactions between businesses. Examples include companies like Alibaba and AliExpress.

  • Consumer-to-Consumer (C2C): This model involves transactions between consumers, usually facilitated by a third-party platform. Examples include eBay, hamrobazar and Craigslist.

M-Commerce is the extended version of e-commerce which is done through wireless handheld devices such as smartphones.

Online payment refers to payment for buying goods or services through the Interneet using different online payment gateway.